Foundations of Leadership Development: Listening and the Interpersonal Gap

"Most people do not listen with the intent to understand; they listen with the intent to reply." Stephen R. Covey

Listening is a foundation leadership skill. To be a good listener means you catch context that others do not. You address the right problems. You ask the right follow up questions. When a person feels understood by you, trust grows. Read this to brush up on or learn explicitly what it takes to listen.